I’ve had pretty good luck with rental cars over the years. Other than the one time a city bus plowed into my (parked) SUV in front of a hotel in snowy Aspen, I’ve never had a reportable incident.
Until this year.
I just got back from a board meeting in Michigan, and on the way back to the airport a rock flew up from an 18-wheeler and put a big chip in my windshield. No big deal, right? Windshield cracks happen all the time, don’t they?
Well, this was the THIRD time it has happened to me THIS YEAR. After 35 years of renting cars – probably upwards of 250 cars – I’ve never had a rock chip. Now I’ve had 3 of them in my last 4 rentals.
What are the odds of that?
Yes, I did have coverage through my Delta AmEx card. They paid my March claim ($220), but are dragging their feet on the February one. For some reason that one is a $1,100 repair. It was a Toyota RAV4 … the same as my latest claim.
They are asking me to get my personal car insurance company (State Farm) involved since it is over their limit. We’ll see how that goes! Again!
What’s the worst claim you’ve had on a car rental. How did it net out for you financially?
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